Accessibility
At Salpaus, we want everyone to be able to use our website easily and without barriers. We continually work to improve the accessibility of our online services in accordance with the Finnish Act on the Provision of Digital Services and the EU Web Accessibility Directive.
Updates
An accessibility audit of the Salpaus website was carried out in November 2025. The results have been compiled into our accessibility statement, and improvement work is currently underway. We will update the progress on this page regularly.
Accessibility Audit 2025
A comprehensive accessibility audit of the Salpaus website was performed on 7 November 2025.
The audit included both automated testing and a manual expert review. Based on the results, the website is largely compliant with WCAG 2.2 Level A and AA requirements. However, some issues were identified, and we are currently fixing them.
Key findings
The audit revealed several issues, including:
- Inconsistent or incomplete alt text (length, clarity, relevance)
- Missing subtitles and accessible alternatives for videos
- Errors in heading levels and page structure
- Insufficient colour contrast and elements that are difficult to distinguish from the background
- Keyboard navigation issues in menus and forms
- Unclear required-field indicators and form instructions
- Missing labels or descriptions for iframe elements and some form fields
- Lack of announcements for automatically updated content for screen reader users
We are actively working on these issues and will publish updates on this page.
Accessibility of attachments
Some attachments on the site (such as PDF files) are not fully accessible. We are improving these files whenever they are updated. If you need an accessible version of a specific document, you can request it from us.
How we are improving accessibility
We are currently developing and implementing the following improvements:
- Updating and improving alt text
- Standardising heading structure across the site
- Fixing colour contrast issues
- Clarifying form structure and instructions
- Improving keyboard navigation in menus and forms
- Adding missing labels and descriptive identifiers
- Ensuring screen readers are notified when content on the page changes
The fixes will be implemented in phases and tested before release.
Did you notice an accessibility issue?
If you find any accessibility problems on our website, please let us know. We take all feedback seriously and address issues as quickly as possible.
You can give feedback by email at viestinta@salpaus.fi.
Supervisory Authority
If you notice accessibility issues on our website, please first give feedback directly to us. We will respond within 14 days.
If you are not satisfied with the response, or if you do not receive one within two weeks, you can submit a complaint to the Finnish Transport and Communications Agency (Traficom).
Traficom’s website provides detailed instructions on how to file a complaint and how the matter will be processed.
Contact details of the supervisory authority
Finnish Transport and Communications Agency Traficom
Unit for Digital Accessibility Supervision
www.saavutettavuusvaatimukset.fi
saavutettavuus@traficom.fi
Phone (switchboard): +358 29 534 5000